September 2006


Often in conversation people will explain to me with great vehemence that so-and-so is a complete **** is ******* the entire IT department (or business) and should be sacked immediately. People form opinions and make comment on what they see.

The iceberg principle says you only see 10% of what a person does or who a person is - you only see the visible part, the 10% that is above the water.